Hy 300 Terms & Conditions –
Complete User Guide

Hy 300 is an internationally licensed online gaming and Sports Betting platform serving primarily Bangladeshi users. These rules and terms and conditions ("Terms") apply to the hy 300 website, mobile application, and all associated services.

These terms and conditions form a legally binding agreement between hy 300 and the user. By accessing, browsing, or using any service on the platform, you are considered to have fully agreed to these terms.

Hy 300 reserves the right to update these terms and conditions at any time. Any changes will be announced on the platform and will take effect from the date of revision. We recommend reviewing this page regularly.

To open an account and use services on hy 300, you must meet the following eligibility requirements:

• Age requirement: You must be at least 18 years old at the time of registration. hy 300 strictly prohibits gaming by minors.
• Single account: Only one account is permitted per individual, household, or IP address. Creating multiple accounts will result in all accounts being closed and all balances forfeited.
• Accurate Information: All information provided at registration must be accurate and up to date. hy 300 reserves the right to close any account found to have submitted false information.
• Identity Verification: KYC verification using a national ID card or passport is required before withdrawals above a specified amount can be processed.
• Account Transfers Are Prohibited: Your account may not be sold, transferred, or rented to any third party.

An OTP will be sent to the mobile number or email address provided at registration. Your account will be activated only after the OTP is verified, at which point you can make your first deposit.

The following rules must be followed for all financial transactions on hy 300:

• Minimum deposit: The minimum amount for a single deposit is ৳500 BDT.
• Supported payments: bKash, Nagad, Rocket, and DBBL Net Banking are supported. More payment methods may be added in the future.
• Same method: Withdrawals must be made using the same payment method that was used for the deposit.
• Withdrawal Processing Time: For verified accounts, withdrawals are typically processed within 15 minutes to 24 hours.
• Minimum withdrawal: The minimum amount for a single withdrawal is ৳1,000 BDT.
• Third parties prohibited: Depositing or withdrawing using another person's name or account is strictly prohibited.

Hy 300 may request additional verification for any suspicious financial activity. If money laundering or fraudulent activity is detected, the relevant authorities will be notified and the account will be permanently closed.

The following rules apply to Sports Betting and all other gaming activities on hy 300:

• Bet confirmation: The details shown on the confirmation screen after placing a bet are final. Once confirmed, a bet cannot be changed or cancelled.
• Odds Change: Odds in live betting may change in real time. The odds displayed at the moment a bet is placed are final.
• Match Cancellation: If a match or event is cancelled, the stake for the relevant bet will be refunded.
• Technical Error: If incorrect odds are displayed due to a technical error, hy 300 reserves the right to void the affected bet.
• Maximum Winnings: Maximum winnings on a single bet vary by game and event. Full details are available in each betting market.
• Multiple Bet: You can place a single bet covering multiple selections (accumulator). All selections must be correct to win.

Betting outcomes on hy 300 are determined based on data from official or recognized sports authorities. In the event of any dispute, hy 300's decision shall be considered final.

Hy 300 regularly offers various bonuses and promotional deals. The following general conditions apply to claiming and using these bonuses:

• Welcome Bonus: New members receive a bonus on their first deposit. To withdraw this bonus, a specified wagering multiple must be met (typically 10–30x).
• Cashback offer: Weekly or monthly cashback bonuses are calculated based on net losses only.
• Free Bet: The value of the free bet is deducted from any winnings generated by it. The remaining winnings will be credited to your account.
• Bonus Validity Period: Each bonus has a set validity period. Any unused bonus will be automatically cancelled once it expires.
• Bonus Abuse: Creating multiple accounts or placing strategic bets to abuse bonuses will result in bonus cancellation and account suspension.
• One offer, once: Each promotional offer may be claimed only once per user.

Each bonus has its own specific terms, which are listed separately on that bonus's page. Where specific terms conflict with general terms, the specific terms shall prevail.

The following activities are strictly prohibited on the hy 300 platform. Violating any of these may result in permanent account closure and forfeiture of all balances:

• Operating multiple accounts by the same person
• Strategic betting to abuse bonuses (arbitrage betting)
• Registering with a false identity or using another person's information
• Attempting to hack or manipulate the platform's software
• Placing bets using automated bots or scripts
• Colluding or conspiring with other players
• Match Fixing or Attempts to Gain Unfair Advantage
• Playing on behalf of or in place of a minor
• Using the platform for terrorist activities or any unlawful purpose

Hy 300 may suspend or permanently close an account without prior notice in the following circumstances:

• Suspected or confirmed violation of terms and conditions
• Incomplete KYC verification or discrepancies in the information provided
• Unusual or Suspicious Betting Patterns
• Request from a financial institution or authority
• Suspected account hacking or unauthorized access

To close your account, contact the support team. A Self-Exclusion option is also available, which allows you to restrict access to your account for a set period.

If you believe your account was closed unfairly, email support@hy300.app. We will review your case and respond within 48 hours.

Hy 300 takes the protection of your personal data extremely seriously. For details on how we use your information, please see our Privacy Policy Applicable.

In summary, hy 300 uses your information for the following purposes:

• Account Verification & Identity Confirmation
• Financial transaction processing
• Sending Relevant Offers & Promotions
• Platform Security & Fraud Prevention
• Compliance with legal obligations

Hy 300 never sells your personal information to third parties. However, limited data may be shared with trusted partners where required by law or necessary to operate the services provided.

Hy 300 is committed to providing reliable service at all times. However, our liability is limited in the following areas:

• Technical Disruptions: hy 300 is not liable for service interruptions caused by internet issues, server maintenance, or third-party factors.
• Betting decisions: All betting decisions are entirely your own. hy 300 is not responsible for any wins or losses.
• Third-party issues: hy 300 is not directly liable for issues arising from payment gateways or banking providers.
• Maximum compensation: For any valid claim, hy 300's maximum liability is limited to the amount you have deposited.

Hy 300 makes no guarantees or promises regarding specific gaming outcomes. All games and bets depend on a Random Number Generator (RNG) or the results of real sporting events.

Hy 300 reserves the right to modify these Terms & Conditions, in part or in full, at any time. In the event of changes:

• Updated terms will be published on this page, with the date of the update shown at the top of the page.
• For significant changes, a notification may be sent to your registered email or mobile number.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account and withdraw any valid balance.

Hy 300 takes all user complaints seriously and is committed to resolving them promptly. The complaints process is outlined below:

• Step One: Contact our support team via live chat or email. Most issues are resolved at this stage.
• Step 2: If your issue remains unresolved after contacting support, submit a detailed written complaint to support@hy300.app. A formal response will be provided within 72 hours.
• Step Three: If both parties cannot reach an agreement, the matter may be referred to neutral arbitration through hy 300's licensing authority.

Keep records of the relevant account and transaction details during dispute resolution. Screenshots and transaction reference numbers help speed up the process.

If you have any questions or need clarification about these terms and conditions, hy 300's support team is always available:

• Live Chat: Click the chat icon at the bottom right of the platform. Get a response in Bengali 24/7.
• Email: support@hy300.app — responses are typically provided within 24 hours.
• FAQ: For answers to common questions, visit our FAQ page View.

We're always working to make your experience on hy 300 enjoyable and safe. Play responsibly, and let us know if you ever run into any issues.